Worry free Daily IT Management, done to Industry Standards, using the best Tools available.
"tech should help you on your way, not be in your way"
Let's take a moment to tell you how
01
"mis en place" - Everything in order
In Gabiray we help you utilise the power of industry standards for IT operations like ITIL and CompTiA (A+ and others) to ensure your organisation have everything in order to run the daily operations. That means a set of Standard Operating Proecdures (SOPs) and a set of Service Level Agreements (SLAs) that define how your daily IT is managed. IT Service Operations are crucial for any organisation today, regardless of size and turnover. Even as a freelancer, you will experience that your clients are more and more aware of how their vendors manage IT and ensure integrity for their assets. We help you ensure that your internal processes and standard operating procedures are in place, that they are documented and up to code.
SPECIAL OFFER:
20% OFF OUR PROCESS SANITY CHECK!
We will go over your internal IT processes to ensure everything is tickety-boo.
Our focus in IT Service Operations is to make sure your IT help you on the way, instead of being in your way. We are dedicated to working with the latest technologies to enable your staff help themselves, so they can get on with their tasks, instead of waiting for service. With modern management solutions based on Microsoft M365 and Azure or solutions like Google Workspace, your staff can do much more by themselves. Best of all: Our Self Service Portal enables them to get help, fast!
03
Knowledge is power
Self help does not stop with things like changing a password. Self help is also education in the basics of IT security and physical security along with general principles of IT management. Not knowing what to do is the biggest threat to your organisation and your clients assets. Based on real scenarios experienced by our certified IT professionals, we offer coaching of you and your staff to ensure that you are capable to meet the daily life with IT.
staff working remotely?
Then your and your clients organisations assets are at risk! Let us help you minimize the risks by IT security awareness training for everyone. Call us to determine your needs.
Regardless of how careful you are, unforseen incidents will happen. It doesn't have to be a big malware attack, in fact most productivity is lost due to reasons like unexpected software upgrades that break integration between vital systems or corrupt data. Incident Management and Disaster Recovery are integral disciplines to any IT Service Operations and we at Gabiray have Senior Incident Managers available to guide you through rough times to ensure restoration of normal operation.
In trouble?
Are you here because you experience something unusual with your IT systems?
Call us, we will give an estimated cause analysis for free.
You do not have to chose us as your daily IT vendor. We can still help if you are using another vendor. If you are considering to enter into agreement with a Service Desk or IT Service Operations vendor, a second opinion is very much called for. Gabiray is your expertise and your partner in the assessment and negotiations with vendors and we can help you address your needs correctly, acting as the interpreters between your organisation, because we speak both human and IT. No need to worry about the many abbreviations and special terms that are a part of regular IT lingo. We will go over contracts, Service Level Agreements and other relevant documents, making sure that you settle for the vendor that suits your needs.
Let's talk!
No matter if you have 2 or 2000 employees, The Gabiray Way of IT Service Management has something to offer.
It's free to have a chat with us about your options.
CALL US
